3.1.1 When using the website for information purposes, i.e. simply viewing it without registering and without providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR:
3.1.2 The aforementioned data is stored for the duration of the display of the website and, for technical reasons, for a maximum of 7 days. For the rest, para. 1.12.
3.2.2 Cookies are text files or information in a database that are stored on your hard disk and assigned to the browser you are using so that certain information can flow to the location that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer, but are primarily used to make the website faster and more user-friendly. This website uses the following types of cookies, whose function and legal basis are explained below:
3.2.3 Mandatory functions that are technically necessary to display the website: The technical structure of the website requires us to use technologies, in particular cookies. Without these technologies, our website cannot be displayed (completely correctly) or the support functions could not be enabled. These are basically transient cookies that are deleted at the end of your visit to the website, at the latest when you close your browser. You cannot deselect these cookies if you wish to use our website. The individual cookies can be seen in the Consent Manager. The legal basis for this processing is Art. 6 para. 1 sentence 1 lit. f GDPR, § 25 para. 2 no. 2 TTDSG.
3.2.4 Optional cookies if you give your consent: We only set various cookies with your consent, which you can select on your first visit to our website via the so-called cookie consent tool. The functions are only activated if you give your consent and can be used in particular to enable us to analyze and improve visits to our website, to make it easier for you to use different browsers or end devices, to recognize you when you visit us again or to place advertising (possibly also to tailor advertising to your interests, measure the effectiveness of advertisements or show interest-based advertising). The legal basis for this processing is Art. 6 para. 1 sentence 1 lit. a GDPR in conjunction with. § 25 para. 1 TTDSG. You can withdraw your consent at any time without this affecting the lawfulness of processing up to the time of withdrawal.
3.2.5 We provide information on the respective services for which we use cookies in the individual processing operations below. Detailed information on the cookies used and detailed selection options can be found in the cookie settings.
3.3.1 We use the products and services of Amazon Web Services Germany GmbH, Krausenstraße 38, 10117 Berlin, Germany (“AWS”), which processes our data on our behalf in accordance with Art. 28 GDPR, to host and distribute the website content. Hosting takes place exclusively in AWS data centers in the European Union.
3.3.2 We use the products and services of Amazon Web Services Germany GmbH, Krausenstraße 38, 10117 Berlin, Germany (“AWS”), which processes our data on our behalf in accordance with Art. 28 GDPR, to host and distribute the website content. Hosting takes place exclusively in AWS data centers in the European Union.
3.3.3 Unless otherwise stated in this data protection notice, the data will be deleted as soon as the intended purpose has been fulfilled and there are no contractual, official or statutory retention regulations. Otherwise, para. 1.12.
3.4.1 This website uses Google Analytics, a web tracking service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The purpose of our use of this tool is to enable us to analyze your user interactions on websites and in apps and to use the statistics and reports obtained to improve our offering and make it more interesting for you as a user.
3.4.2 We primarily record the interactions between you as a user of the website and our website using cookies, device/browser data, IP addresses and website or app activities. In Google Analytics, your IP addresses are also recorded to ensure the security of the service and to provide us as the website operator with information about the country, region or location from which the respective user comes (so-called “IP location determination”). For your protection, however, we naturally use the anonymization function (“IP masking”), i.e. Google truncates the IP addresses by the last octet within the EU/EEA.
3.4.3 Google acts as a processor and we have concluded a corresponding contract with Google. The information generated by the cookie and the (usually shortened) IP addresses about your use of this website are usually transferred to a Google server in the USA and processed there. For these cases, Google has, according to its own information, imposed a standard that corresponds to the former EU-US Privacy Shield and has promised to comply with applicable data protection laws when transferring data internationally. We have also agreed so-called standard contractual clauses with Google, the purpose of which is to maintain an appropriate level of data protection in the third country.
3.5.1 We use Google Ads to draw attention to our offers with the help of advertisements. If you access our website via a Google ad, Google Ads will store a cookie on your device. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. a GDPR, i.e. the integration only takes place with your consent.
3.5.2 The advertising material is delivered by Google via so-called “ad servers”. For this purpose, we and other websites use so-called ad server cookies, through which certain parameters for measuring success, such as the display of ads or clicks by users, can be measured. We can obtain information about the success of our advertising campaigns via the Google Ads cookies stored on our website. These cookies are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that a user no longer wishes to be addressed) are usually stored as analysis values for this cookie.
3.5.3 The cookies set by Google enable Google to recognize your Internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads customer so that the cookies cannot be tracked via the websites of other Ads customers. By integrating Google Ads, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out your IP address and store it.
3.5.4 Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We ourselves do not independently collect personal data in the aforementioned advertising measures, but only provide Google with the opportunity to collect the data. We only receive statistical evaluations from Google, which provide information on which advertisements were clicked on how often and at what prices. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information.
3.5.6 The data will be deleted as soon as it is no longer required for the purpose for which it was collected. Deletion takes place after 24 months at the latest. Otherwise, para. 1.12.
3.6.1 We use Google Ads (see sec. 3.5) with the additional application “Google Conversion Tracking”. This is a procedure with which we can check the success of our advertising campaigns. For this purpose, the advertisements are provided with a technical provision, e.g. an ID, with which we can determine how a user interacts after clicking on the advertisements and whether one of our services is actually used. This provides us with statistical information about the total number of readers of our advertisements, which advertisements are particularly popular and, if applicable, further information about the consequences of the advertisement.
3.6.2 The legal basis for the processing of your data in this respect is also Art. 6 para. 1 sentence 1 lit. a GDPR, i.e. the integration only takes place with your consent. You can prevent or stop using the conversion tracking function in the same way as described above for Google Ads (see section 3.5.5).
3.7.1 We use Google Ads (see sec. 3.5) with the additional application “Google Remarketing”. This process enables us to create advertisements based on existing information about you and to address you again when you continue to use the Internet. This is done by means of cookies set when you visit our website (usually through cookies), which are used by Google to record and pseudonymize your usage behavior when you visit various websites. According to Google’s own statements, the data collected as part of remarketing is not merged with your personal data, which may be stored by Google.
3.7.2 The legal basis for the processing of your data in this respect is also Art. 6 para. 1 sentence 1 lit. a GDPR, i.e. the integration only takes place with your consent. You can prevent or stop using the remarketing function in the same way as described above for Google Ads (see section 3.5.5).
3.7.3 The cookies set by this website in this context are stored for up to 180 days. For the rest, para. 1.12.
3.8.1 This website uses Google Tag Manager. Google Tag Manager is a service provided by Google and enables us to manage website tags via an interface. The tool itself (which implements the tags) is a cookie-less domain and does not store any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.
3.8.2 The service is used in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR on the basis of our legitimate interest in improving our offer.
3.9.1 We have integrated Google reCAPTCHA components on our website. Google reCAPTCHA is a service provided by Google and enables us to distinguish whether a contact request comes from a natural person or is automated by means of a program. When you access this content, you establish a connection to Google’s servers. Your IP address and other data that Google requires for its reCAPTCHA service may be processed in the process. As a rule, IP addresses are truncated before they are stored. If you are not logged in with your Google account, the IP address will not be combined with other Google data. Google reCAPTCHA also records, among other things, the duration of the user’s visit and mouse movements in order to distinguish automated requests from human ones. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google reCAPTCHA. The data is not used for personalized advertising.
3.9.2 The use of the service and the associated data processing is based on our legitimate interest in preventing misuse and spam in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
3.10.1 We have integrated the technical support tool Intercom from Intercom, Inc. (INTERCOM, INC., 55 2nd St, 4th Fl., San Francisco, CA 94105 USA) on our websites. We use Intercom to analyze and evaluate website usage. In addition, Intercom is a communication platform via which we provide you with a chat. This gives you the opportunity to contact us if you have any questions and we can provide you with targeted assistance in a timely manner. Your personal data (in particular browser type/version, operating system used, time of server entry, first name, surname and e-mail address) is collected in this context and transmitted securely to Intercom using SSL encryption.
3.10.2 Intercom is used in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR on the basis of our legitimate interests, i.e. interest in optimizing our online offer.
3.10.3 The data will be deleted as soon as the purpose of the survey has been fulfilled. Intercom automatically deletes the data after two years at the latest. Otherwise, para. 1.12.
3.11.1 We participate in the performance advertising network of AWIN AG, Eichhornstraße 3, 10785 Berlin, Germany (hereinafter “AWIN”). As part of its tracking services, AWIN stores cookies on the end devices of users who visit or use websites or other online offers of its customers (e.g. register for a newsletter or place an order in an online store) in order to document transactions (e.g. leads and sales).
3.11.2 The cookies serve the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing within its network. Personal data is not collected or otherwise processed by AWIN. Only the information about when a specific advertising medium was clicked on by an end device is placed in a cookie. In the AWIN tracking cookies, an individual sequence of digits is stored, which cannot be assigned to the individual user, with which the partner program of an advertiser, the publisher and the time of the user’s action (click or view) are documented. AWIN also collects information about the end device from which a transaction is carried out, e.g. the operating system and the calling browser. The storage of “AWIN cookies” takes place on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. The website operator has a legitimate interest in this, as the amount of its affiliate remuneration can only be determined through the cookies.
3.11.3 If you do not delete your cookies, AWIN cookies are generally stored for a period of 11 months. Otherwise, para. 1.12.
3.12.1 We have integrated components from Matelso on our website. This is a telephone tracking service provided by Matelso GmbH, Heilbronner Str. 150, 70191 Stuttgart, Germany. Matelso integrates – as a contractor – telephone numbers on our website that enable us to anonymously trace calls from our website visitors to transaction data. The data includes in particular the anonymized telephone number of the caller (if transmitted, the last three digits of the telephone number are replaced by an “X”), the telephone number called, the date, the time and the duration of the call. As part of telephone tracking, this personal data is transmitted to Matelso servers. As part of an “integration”, the information is transferred back to our web analysis tool Google Analytics. Google Analytics is thus informed which cookie ID triggered a call. Essentially, the call duration, call status (accepted or missed) and time of the call are transmitted.
3.12.2 You can prevent the collection and forwarding of the aforementioned personal data and the processing of this data by suppressing your telephone number before making a call or by calling from an anonymous telephone number.
3.12.3 Your data will be processed by your call for the purpose of communicating and processing your request and optimizing our online offer on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a DS-GVO. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. The easiest way to withdraw your consent is via our Consent Manager.
3.12.4 The above-mentioned data is stored directly by Matelso in anonymized form, i.e. no personal data is stored.
3.13.1 This website uses Thrive Leads. Thrive Leads is a WordPress plug-in from Thrive Themes Whitesquare GmbH, Beckengaesschen 1, 8200 Schaffhausen Switzerland. As part of Thrive Leads Builder, we create individual registration forms and use conversion tracking. This cookie is only set if you fill out one of the forms.
3.13.2 Thrive Leads is used on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, i.e. the integration only takes place with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. The easiest way to withdraw your consent is via our Consent Manager.
3.13.3 Thrive Themes does not process any data according to its own information, the lifetime of the cookie is one month. We store your data until you withdraw your consent. Otherwise, para. 1.12.
3.14.1 Furthermore, the website uses advertising measures of Facebook Inc (“Facebook”). By integrating the so-called “Facebook Pixel” on our website, we can display our advertising measures (“Facebook Ads”) to users of our website and the social network Facebook and measure and evaluate their success (“Conversion Tracking”). This connection between Facebook and our website takes place technically via the “Facebook Pixel”. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. a GDPR, i.e. the integration only takes place with your consent.
3.14.2 Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server when you visit our website. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore present you with the processes known to us: By integrating the Facebook pixel, Facebook receives the information that you have accessed the corresponding website of our Internet presence or have clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible that the provider will find out your IP address and other identifying features and use them to create a profile.
3.14.3 The information collected is stored on Facebook servers, including in the USA. In these cases, the provider has, according to its own information, imposed a standard that corresponds to the former EU-US Privacy Shield and has promised to comply with applicable data protection laws when transferring data internationally. We have also agreed so-called standard data protection clauses with Facebook, the purpose of which is to maintain an appropriate level of data protection in the third country.
3.14.6 We also use the remarketing function “Custom Audiences”, which also uses the Facebook pixel and displays interest-based advertisements when you visit our website or other websites that have also integrated the Facebook pixel. This allows us to show you advertisements that are of interest to you in order to make our website more interesting for you and to market our offer.
3.15.1 On our website you have the option of booking a demo of our Enterprise services with us. We use “Calendly” to for this scheduling functionality. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter “Calendly”). If you want to use the functionality to book a meeting with the simpleshow sales team, you must first agree to the use of the service via the privacy settings. When using the functionality, you will be asked for personal data such as your name, email address, and telephone number. You also have the option of describing your request and providing us with further information. If you use the functionality, your details from the form, including the information you provided there, will be saved and transmitted over the Internet. The data entered will be processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). As an alternative to this functionality, you have the option of contacting our sales team by telephone.
3.15.2 Calendly is used to improve our service for existing customers and new prospects. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 Letter f of GDPR.
3.15.3 This privacy policy and the provider’s privacy policy apply to the handling of data collected through the use of Calendly. Calendly’s privacy policy can be found at: https://calendly.com/pages/privacy
Calendly LLC is DPF-certified.