Deepfakes in business? How to use AI avatars ethically: A guide
Written by Maren Dinges | 3rd September 2025
Deepfakes are rapidly changing how we communicate, consume media, learn, and work. AI-generated content such as deepfakes looks so real that, according to a recent study, only 0.1% of participants could correctly identify every deepfake—even when warned in advance.
This guide explains how organizations can use AI avatars in a responsible and ethical way.
Deepfakes are AI-manipulated images, videos, or audio clips designed to convincingly imitate real people. They’re powered by deep learning, particularly Generative Adversarial Networks (GANs). Related terms include synthetic media, AI-generated content, and voice cloning.
For example, a deepfake might show a well-known executive giving a motivational speech. The person’s voice, facial expressions, and gestures appear completely authentic. But in reality, the executive never gave that speech—the entire video was artificially generated.
Companies should be extremely cautious with deepfakes, especially in public contexts. The technology is widely associated with fake news, identity theft, and manipulation.
If a fake video shows a company executive making a controversial statement or announcing mass layoffs, the fallout can be severe: reputational damage, social media backlash, and a breakdown of trust among customers, employees, and stakeholders. Even internally, deepfake content can be harmful—once employees realize that “authentic” messages might be fabricated, trust erodes quickly.
In short: when real people appear to say or do things that never happened, it undermines credibility.
For example, an AI avatar might act as a virtual presenter in an e-learning video, guiding learners through training modules in multiple languages. Avatars can be customized in look, voice, and behavior, making them flexible tools for communication.
Not quite. Both fall under the umbrella of synthetic media, but their intent and usage differ.
In short: while they rely on similar technology, AI avatars are transparent, purpose-driven, and not meant to deceive.
Some key benefits include:
AI avatars help organizations make communication and learning more efficient and modern. Key advantages include:
To ensure AI-generated media is used responsibly, organizations should follow these guidelines:
1. Be transparent: Clearly disclose that content is AI-generated (e.g., via captions or disclaimers).
2. Get consent: If real people are used as templates, obtain their explicit permission.
3. Use appropriate contexts: Avoid avatars in sensitive or easily misinterpreted communications.
4. Respect privacy: Handle personal data such as names, voices, and likenesses in line with GDPR and other regulations.
1.Onboarding: Standardized welcome messages, process explanations, and short training modules.
2. Compliance Training: Consistent, engaging, and interactive delivery of compliance content.
3. Product Tutorials: Simplify complex product features with clear, avatar-led video guides.
2. Choose format: Select “AI Avatar Video.”
3. Pick an avatar: Decide which avatar to use for each scene.
4. Set appearance: Show the avatar full-screen, as a thumbnail, or in the corner.
5. Enhance with visuals and music: Add illustrations and a soundtrack to support your message.
6. Select a voice: Match your avatar with a natural-sounding AI voice.
7. Finalize and publish: Click “Finish Video” and your AI avatar video will be ready in minutes.
When used transparently and responsibly, AI avatars deliver personalized, resource-efficient, and engaging communication. They make complex information more accessible, strengthen recognition, and foster trust—provided their purpose and origin are clear.